Contact



Contact Let's Insure Insurance

Our friendly team are here to help in any way they can. We are here between 8am and 6pm, however you can get in touch with us whichever way suits you.

Customer Care

Call 1300 355 355
Email customercare@letsinsure.com.au
Mail

Customer Care, Let’s Insure
PO Box 1192, Chatswood NSW 2057

Make a claim:

Call 1300 355 355 (Mon-Fri, 8am-6pm AEST)
Email claims@letsinsure.com.au
Mail

Claims Manager, Let’s Insure
PO Box 1192 , Chatswood NSW 2057

Download a Claim Form here

Questions or Complaints:

If you need to make a complaint, please contact Let’s Insure’s Customer Care Manager, who will work with you to resolve your concerns by one of the following:

Phone 1300 355 355 (Mon-Fri, 8am-6pm AEST)
Email complaints@letsinsure.com.au
Mail

Customer Care Manager, Let’s Insure
PO Box 1192 , Chatswood NSW 2057

Receipt of your complaint will be acknowledged within 2 business days.

If additional information is required, it will be requested in writing. If your complaint remains unresolved within 45 business days, you can contact the Australian Financial Complaints Authority (AFCA) by one of the following:

Phone 1800 931 678
Email info@afca.org.au
Mail Australian Financial Complaints Authority
GPO Box 3 Melbourne VIC 3001
Website www.afca.org.au

The AFCA is a free service to you and its independent assessment of your complaint is binding on St Andrew’s and Let’s Insure.