How to Claim

We understand that the death or serious injury of a loved one is a difficult time, so we make it as easy and stress free as possible for you or your family to make a claim.

Making a claim

You can make a claim by following these 3 simple steps. Please don’t hesitate to get in touch with us if you have any questions along the way.

Step 1 – Contact Us

Call us on 1300 355 355 (Mon to Fri, 8am - 6pm AEST) or email us at customerservice@letsinsure.com.au to let us know you will be making a claim.

Your dedicated Claim Manager will talk you through the claims process and can provide you with the necessary forms. You can also download a claim form below:

Accidental Serious Injury Benefit
Child Trauma Benefit
Funeral Benefit
Life Benefit and Accidental Death Benefit
Trauma Benefit
Terminal Illness Benefit
Total and Permanent Disability Benefit

Step 2 – send us the necessary details

When you can, simply complete the forms provided to you and return to us with the necessary documentation by mail:

Claims Manager
Let’s Insure
PO Box 1192
Chatswood NSW 2057

Step 3 – We will be in touch

Your dedicated Claim Manager will handle the rest, keeping you updated throughout the process. Once your claim form and required documentation is received, your claim will be assessed and all valid claims will be paid without unnecessary delay.